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Outlook 2010 setup

This guide assumes that you know your email address and password. To find these, you must log in to My page, where you will find your email addresses under Altibox self service. Good luck!

    • Open Microsoft Outlook 2010
    • Click "Add Account" under Information in the File tab.

    Legg til konto under informasjon i fanen Fil.

    • Choose "Configure server settings or more server types manually".

    Konfigurer serverinnstillingene eller flere servertyper manuelt

    • Choose "Internet e-mail".

    E-post på Internett

    • Enter your full name.
    • Enter your e-mail address.
    • Lyse recommends IMAP as account type.
    • Set the server for incoming e-mail to pop.altibox.no (this also works as IMAP even though 'pop' is included in the address). 
    • Set the server for outgoing e-mail to smtp.altibox.no.
    • Enter your email address as the user name.
    • Enter your password.
    • Check "Remember password" if you don't want to enter it every time you read e-mail.
    • Choose "More settings…" before clicking Next!

    IMAP, pop.altibox.no og smtp.altibox.no. Velg flere innstillinger.

    • Choose the "Advanced" tab.
    • Set incoming e-mail to 993.
    • Set outgoing e-mail to 465.
    • Set Use following type encrypted connection to SSL.

    Innkommende port: 993, utgående: 465. Bruk SSL.

    • Choose the tab "Server for outgoing e-mail".
    • Check "Server for outgoing e-mail (SMTP) requires authentication".
    • Choose "Use same settings as server for incoming e-mail".
    • Click OK twice.

    Serveren for utgående e-post (SMTP) krever godkjenning

  1. Your account settings are tested.

    • Click "Close".

     

    Alle testene er fullført. Velg Lukk for å fortsette.

    • Click "Finish". You're almost done.

    Gratulerer, du har angitt all informasjon som er nødvendig for å opprette en konto.

    • Click "Account Settings" under Information in the File tab.

    Velg Kontoinnstillinger under Informasjon

    • Select your new account.
    • Click "Change…" in the E-mail tab.

    Velg konto, og så Endre…

    • Choose the "Sent items" tab.
    • Choose "Save sent items in the following folder on the server:" Sent.

    Lagre sendte elementer i følgende mappe på serveren: Sent

    • Choose the "Deleted items" tab.
    • Choose "Move sent items to the following folder on the server:" Trash.
    • Press OK.

    Flytt slettede elementer i følgende mappe på serveren: Trash

    We hope that went okay. If you are having trouble you can try deleting your account, and adding it again. If it's still not working correctly we can safely recommend that you use our webmailwhich does not require any setup. Good luck!

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Outlook 2010 setup

This guide assumes that you know your email address and password. To find these, you must log in to My page, where you will find your email addresses under Altibox self service. Good luck!

  • Open Microsoft Outlook 2010
  • Click "Add Account" under Information in the File tab.

Legg til konto under informasjon i fanen Fil.

  • Choose "Configure server settings or more server types manually".

Konfigurer serverinnstillingene eller flere servertyper manuelt

  • Choose "Internet e-mail".

E-post på Internett

  • Enter your full name.
  • Enter your e-mail address.
  • Lyse recommends IMAP as account type.
  • Set the server for incoming e-mail to pop.altibox.no (this also works as IMAP even though 'pop' is included in the address). 
  • Set the server for outgoing e-mail to smtp.altibox.no.
  • Enter your email address as the user name.
  • Enter your password.
  • Check "Remember password" if you don't want to enter it every time you read e-mail.
  • Choose "More settings…" before clicking Next!

IMAP, pop.altibox.no og smtp.altibox.no. Velg flere innstillinger.

  • Choose the "Advanced" tab.
  • Set incoming e-mail to 993.
  • Set outgoing e-mail to 465.
  • Set Use following type encrypted connection to SSL.

Innkommende port: 993, utgående: 465. Bruk SSL.

  • Choose the tab "Server for outgoing e-mail".
  • Check "Server for outgoing e-mail (SMTP) requires authentication".
  • Choose "Use same settings as server for incoming e-mail".
  • Click OK twice.

Serveren for utgående e-post (SMTP) krever godkjenning

Your account settings are tested.

  • Click "Close".

 

Alle testene er fullført. Velg Lukk for å fortsette.

  • Click "Finish". You're almost done.

Gratulerer, du har angitt all informasjon som er nødvendig for å opprette en konto.

  • Click "Account Settings" under Information in the File tab.

Velg Kontoinnstillinger under Informasjon

  • Select your new account.
  • Click "Change…" in the E-mail tab.

Velg konto, og så Endre…

  • Choose the "Sent items" tab.
  • Choose "Save sent items in the following folder on the server:" Sent.

Lagre sendte elementer i følgende mappe på serveren: Sent

  • Choose the "Deleted items" tab.
  • Choose "Move sent items to the following folder on the server:" Trash.
  • Press OK.

Flytt slettede elementer i følgende mappe på serveren: Trash

We hope that went okay. If you are having trouble you can try deleting your account, and adding it again. If it's still not working correctly we can safely recommend that you use our webmailwhich does not require any setup. Good luck!

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