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Apple Mail setup

This guide assumes that you know your email address and password. To find these, you must log in to My page, where you will find your email addresses under Altibox self service. Good luck!

    • Open Apple Mail.
    • If you have never used the application, a welcome screen appears. If you already have another e-mail account, choose Mail - Add Account…
    • If you have already set up the e-mail account and are checking whether the settings are correct, choose Mail and Preferences… from the menu at the top. Here you will find the Accounts settings.
    • Choose Add Other Mail Account…

    Velg det nederste valget, Legg til en annen e-postkonto

    • Enter your full name.
    • Enter your full email address.
    • Enter your password.
    • Create.

    Begynn med å oppgi fullt navn, full e-post og passord

    • Ignore any error messages when mail tries to detect the settings automatically.
    • Next.


    • Select IMAP as account type.
    • Set the mail server to pop.altibox.no (this also works as IMAP even though the name includes pop).
    • Next.

    Kontotype IMAP, valgfri beskrivelse, innkommende pop.altibox.no, hele e-postadresse som brukernavn, passord


    • Set the SMTP server to smtp.altibox.no.
    • Create.

    Valgfri beskrivelse, smtp.altibox.no, bruk kun denne tjeneren, bruk godkjenning

    • Select the Sent folder.
    • Choose Mailbox and Use this mailbox for Sent.
    • Continue with the same procedure for Spam and Trash.

    Velg Postkasse - Bruk denne postkassen til Sendt

  1. Finished! Try sending an e-mail to yourself to ensure that everything works as it should.

    We hope that went okay. If you are having trouble you can try deleting your account, and adding it again. If it's still not working correctly we can safely recommend that you use our webmail which does not require any setup. Good luck!

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